Strategic Quality Systems
Certification that installs operational clarity — not a binder that collects dust. Built natively in the Microsoft 365 environment you already own.
Most ISO 9001 implementations fall into the same pattern: a consultant arrives, builds a parallel system of documents and binders, gets you certified — then leaves. The result?
The certificate gets framed. The system gets ignored.
We architect your QMS directly inside SharePoint, Teams, Power Automate, and the other M365 tools your team already uses every day. The result?
Your quality system becomes invisible infrastructure — running in the background, supporting every decision.
What We Deliver
From initial gap analysis to ongoing audit support, here's what a Forge & Flux quality engagement looks like.
High-value ISO 9001 certification that works for your business, not against it. We align the standard to your actual operations — never the other way around.
A native Microsoft 365 QMS — document control in SharePoint, NCR tracking in Teams/Lists, CAPA workflows in Power Automate, training records in M365. All connected. All already licensed.
24/7 audit-readiness and operational clarity with zero additional software costs. Your team owns the system, understands the WHY, and uses it daily — not just during audits.
Scope of Engagement
A complete quality systems engagement tailored to your organization's size, industry, and certification goals.
Technology Stack
Every component of your QMS lives inside your existing Microsoft 365 tenant — nothing new to procure, nothing new to maintain.
Document control, policy library, audit records
Quality channels, NCR tracking, team communication
CAPA workflows, approval routing, notifications
Risk registers, action item tracking, competence logs
The Quality Track
Three deliberate phases. No skipped steps. No binder-and-leave.
We start with a structured gap analysis of your current quality practices against the ISO 9001:2015 standard. We identify what's working, what's missing, and what needs to be rebuilt — mapped to your specific business context, not a generic template.
Deliverable: Gap Analysis Report with prioritized action plan
We build your QMS infrastructure directly in Microsoft 365. Document control, workflow automation, record-keeping, training tracking — all inside the tools your team already uses. The system is designed to be used daily, not just at audit time.
Deliverable: Fully deployed M365-native QMS, configured and tested
We train your team not just on how to use the system — but on why each element exists and how it connects to your business goals. Certification is the milestone; operational excellence is the objective. We stay engaged through your first audit to ensure you're truly ready.
Deliverable: Team training sessions, audit prep, post-certification review